Contact Us
Please get in Touch!
We are always here to help. Whether you have a question about our products, need help tracking an order, or just want to say hello, we’d love to hear from you.
📧Email:
help@wavez.com.au
📞Phone:
+61 2 8006 8261
💬Live Chat:
Check out the Chat button on the lower-left of the screen. We try to be available immediately but if not leave a message and we'll get back to you.
📍Our Registered Address [NOT A RETAIL STORE]:
Wavez Water Sports, 261/79 Longueville Road, Lane Cove, NSW 2066 Australia
🏄Product Demo:
If we have a demo or display unit, we would be happy to show it to you in person, or by video call (WhatsApp, Facebook Messenger, Google Meet or Zoom).
For some products, on water demos will also be possible. We may ask for a small non-refundable deposit in some cases.
Please get in touch to discuss further.
🕒Business Hours:
We're a hard-working, family-owned Aussie small business. You can contact us anytime and we'll respond straight away, if we can.
📦Shipping:
We send most products nationwide for free (unless specified otherwise), except:
* Heavy, bulky or DG goods such as FluxJets, eFoils, large dive scooters and lithium batteries
* Goods sent to remote areas like FNQ, NT, non-Metro WA
* International shipments are shipped at cost +$20 handling, except FluxJets or DG which we don't send internationally.