I’m guessing you’re sending a jet board or a lithium battery, right?
Lithium batteries, and jet board packages which include lithium batteries, are restricted goods when it comes to shipping.
They are classified as “dangerous goods” because they can be dangerous if they are mishandled.
As such, freight companies must have appropriately trained staff and appropriate storage and transport facilities to handle them. And they can only send limited quantities at the same time on on the same vehicle.
All of this means that all freight companies charge a “dangerous goods surcharge”, which can be anywhere from $70 within Australia to hundreds when shipping overseas.
In fact, many freight companies and most local delivery companies won’t even take dangerous goods.
And no, we can’t ship Dangerous Goods through Australia Post, so please don’t ask.
Even though jet boards are relatively small, they’re large for their weight.
That’s when “volumetric shipping” kicks in. It’s the way that freight companies make sure they don’t charge you $10 to ship a truckload of styrofoam beads.
They have decided that a particular size of object equates to a particular weight for the purposes of shipping.
For example, the Kymera Body Board weighs about 45kg including the battery and charger, but ships as about 180kg volumetrically.
So when we ship a Kymera, we need to pay as if it weighs 180kg!
That’s why jet boards cost a lot more to ship than you’d expect.